Below are The Plumbing Crew's Returns Policy

At The Plumbing Crew, we are committed to providing the highest level of service. If you experience any issues with your order or receive a faulty or damaged item, kindly contact us immediately via:

• Email: theplumbingcrewgh@gmail.com
• Phone: +233 24-458-3191 / +233 20-376-955

Important Return Guidelines: When contacting us, please provide
1. Name,
2. Item(s) affected
3. Description of the issue.
4. Sales receipt and number
5. Picture of the item

A member of our team will assist you within two working days.
Note that walk-ins are permitted.

Once the defect has been identified, kindly discontinue use otherwise we may be unable to process a refund if the item has been used.

Do not discard any items unless expressly instructed to do so by our team.

To be eligible for a return, the item must be unused, in original condition, and in its original packaging.

sale items are non-returnable and cannot be refunded.

To return a defective item notify us within seven (7) days of discovering faults. A refund/replacement process will be initiated as soon as practicable.

This refund policy is applicable to only items with latent defects

Thank you for choosing The Plumbing Crew. We appreciate your understanding and cooperation.